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Privacy Policy

Thank you for using our website and services ("Services"). This Privacy Policy explains how Grasons and its subsidiaries collect, use, and protect personal information submitted via this site.

By using our site or applications, you agree to the practices outlined in this Privacy Policy and our [Terms & Conditions] (insert link). These policies may be updated, and any changes will apply only moving forward. We encourage you to review this Privacy Policy regularly to stay informed about how your personal information is used.

Third-Party Websites

This Privacy Policy applies only to Grasons’ website. Our site may contain links to third-party websites that are unaffiliated with us. Please review their privacy policies separately, as we are not responsible for their practices.

Collection of Information

We collect personal information to provide relevant content, enhance user experience, and improve our services. The information we collect may include:

Personal Information (e.g., name, postal address, email, phone number) voluntarily submitted by visitors.
Supplemental Data from third-party sources, such as demographic details, used in combination with voluntarily provided data.
Device Information collected for fraud prevention purposes.
Social Media Data when users connect via social media platforms, giving us access to certain retained information.

Retention of Information

We retain collected data as long as necessary for our operations or compliance with legal requirements. Data from closed accounts may be kept for:

Collections & Fraud Prevention
Legal Compliance
Dispute Resolution

Technology & Tracking

Our site may use cookies, tracking technology, geo-location tools, and web beacons. These tools help us:

Analyze site traffic and user behavior
Customize the user experience
Improve our marketing efforts

Cookies may be linked to personal data if you have previously provided identifiable information. Tracking data may also be shared with third parties for marketing and site improvement purposes.

Sharing & Distribution of Information

We may share your information with:

Government agencies or law enforcement when required by law or to prevent fraud.
Third-party service providers assisting in payment processing, marketing, and operational functions.
Members of the Grasons corporate family when necessary for providing our services.

We do not sell or share your information with third parties for their own marketing or advertising purposes.

Data Security

We implement strict security measures to protect your personal information, including:

Data encryption, firewalls, and tokenization
Restricted access to personal data (only authorized employees, agents, and contractors with confidentiality agreements)
Credit card and banking information is NOT stored on our servers—we use tokenization with third-party payment processors.

Communication Preferences

You may opt out of receiving promotional emails, newsletters, SMS messages, and notifications at any time—except for transactional communications (such as order confirmations). Communication preferences can be updated through your user settings or by using the unsubscribe links in our messages.

Minors & Age Restrictions

Our services are intended for users 18 years or older. If we discover that a minor under 18 has provided personal information without parental consent, we will terminate the associated account and remove the data.

Privacy Inquiries & Contact Information

For any questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@grasonsauctionswa.com
🌐 Website: www.grasonsauctionswa.com/contact-us